Welcome to the PATTRNS website. These Terms and Conditions ("Terms") govern your use of our website pattrns.uk and any services provided by PATTRNS ("we", "our", or "us"). By accessing our website or engaging our services, you agree to be bound by these Terms.
1. About Us
PATTRNS is a full-service digital marketing agency headquartered in London, United Kingdom, with offices in Nashville, USA and Dubai, UAE. We provide digital marketing services including paid search, SEO, paid social, TikTok marketing, analytics, and creative design.
2. Use of Our Website
By using our website, you agree to:
- Use the website only for lawful purposes and in accordance with these Terms
- Not use the website in any way that could damage, disable, or impair the site
- Not attempt to gain unauthorised access to any part of the website or its systems
- Not use any automated systems or software to extract data from the website
- Not transmit any viruses, malware, or other harmful code
3. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, videos, and software, is the property of PATTRNS or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, display, or create derivative works from any content on this website without our prior written consent, except for personal, non-commercial use such as viewing or printing pages for your own reference.
The PATTRNS name, logo, and all related marks are trademarks of PATTRNS. You may not use these marks without our prior written permission.
4. Services
Information about our services on this website is for general information purposes only. It does not constitute an offer or contract. Specific terms for our digital marketing services will be set out in separate service agreements or statements of work.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. Any service engagements are subject to availability and our acceptance.
5. Client Responsibilities
When engaging our services, clients agree to:
- Provide accurate and complete information as required
- Grant necessary access to platforms, accounts, and data required for service delivery
- Respond to requests and provide approvals in a timely manner
- Ensure all materials provided to us do not infringe third-party rights
- Comply with all applicable laws and platform policies (e.g., Google Ads, Meta, TikTok)
- Pay fees as agreed in the service contract
6. Third-Party Links and Services
Our website may contain links to third-party websites or services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. Accessing third-party links is at your own risk.
Our services may involve the use of third-party platforms such as Google Ads, Meta Ads, TikTok, and analytics tools. Your use of these platforms is subject to their respective terms and conditions.
7. Disclaimers
The information on this website is provided "as is" without warranties of any kind, either express or implied. We do not warrant that:
- The website will be available at all times or free from errors
- The information on the website is complete, accurate, or up to date
- Any results described in case studies are guaranteed for future clients
Digital marketing results depend on many factors outside our control, including market conditions, competition, platform algorithm changes, and client inputs. Past performance is not a guarantee of future results.
8. Limitation of Liability
To the fullest extent permitted by law, PATTRNS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising from:
- Your use of or inability to use our website
- Any errors or omissions in website content
- Unauthorised access to or alteration of your data
- Third-party actions or content
Our total liability for any claim arising from these Terms or your use of the website shall not exceed the amount paid by you to us (if any) in the twelve months preceding the claim.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
9. Indemnification
You agree to indemnify and hold harmless PATTRNS, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your breach of these Terms, your use of the website, or your violation of any law or third-party rights.
10. Confidentiality
We respect the confidentiality of information shared with us. Any confidential information disclosed during service engagements will be treated in accordance with our service agreements and applicable data protection laws.
11. Termination
We reserve the right to terminate or suspend your access to our website at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
12. Changes to These Terms
We may revise these Terms at any time by updating this page. Changes become effective immediately upon posting. Your continued use of the website following any changes constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
14. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and PATTRNS regarding your use of the website, superseding any prior agreements.
15. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Contact Us
If you have any questions about these Terms, please contact us:
PATTRNS
103 Farringdon Road
London, EC1R 3BS
United Kingdom
Contact us